Patient FAQs


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 Frequently Asked QuestionCategory
1Access to Personal Health RecordPatient Information
2Can I get an appointment on the day if I am really sick?Appointments
3Can patients make a suggestion on practice improvement?Patient Information
4Do I have to see a doctor to find out my test result?Test Results
5Do the doctors run late?Appointments
6How long an appointment should I book?Appointments
7I work all week so how do I see a GP?Appointments
8Is it OK to pay the “gap”Fee Policy
9Is there any other information I need to know about referrals?Referrals
10What about family confidentiality?Confidentiality
11What are the confidentiality obligations of medical practice?Confidentiality
12What is the Privacy Policy of this PracticeConfidentiality
13Why does this practice not routinely bulk bill?Fee Policy